| How Does My Name Get On A Mailing
List?
Back in the "old days" of direct
marketing, businesses prepared a single mail piece, sent it to virtually
everyone, then waited for consumers to buy.
Today, most companies develop a profile of their ideal
customers and then create unique sales offers tailored to their
needs. This approach is called "target marketing."
It's a simple concept. A lawn mower business wastes
money by sending promotions to apartment dwellers. A store specializing
in children's apparel will do little business with childless households.
And credit grantors will go bankrupt if they offer loans to people
who don't pay their bills on time.
By eliminating consumers who don't fit a specific
profile, a company can mail fewer--but more effective--solicitations,
lower its marketing costs, and pass the savings on to you.
How Your Name Gets on a List
There are three major ways your name might get onto a mailing list:
- Magazines, credit card companies, clubs and organizations,
charities, manufacturers, and retailers make lists of their subscribers,
customers, members, and donors available to other businesses for
a rental fee. If you subscribe to a magazine, have a credit card,
belong to an organized group, donate money, or return a warranty
card for a purchase you made, your name will likely appear on
these lists.
- List compilers purchase information from various
public and private sources to develop consumer databases for specific
marketing purposes. There are tens of thousands of list compilers.
Compilers rent their lists to a wide range of businesses and charitable
organizations for marketing purposes. Nearly everyone's name appears
on compiled lists.
- Credit bureaus provide lists of credit-worthy consumers
to credit grantors. These are called "prescreened" lists.
If you have one or more credit cards and pay your bills on time,
your name will likely appear on prescreened lists. When it does,
the credit grantor will send you an offer of credit. To obtain
the credit, all you usually have to do is sign your name and mail
your response back to the credit grantor.
Prescreened Lists
You can tell if your name is on a prescreened list by examining
your mail. Is it from a credit grantor? Does it offer you credit?
Is the offer preapproved rather than simply an invitation to apply
for a credit card? If you answered yes to all three questions, you've
received a prescreened offer.
Prescreening is the way that credit grantors--banks,
retailers, etc.--offer preapproved credit cards to consumers. To
obtain the names of consumers for these offers, the credit grantor
asks a credit bureau to select those consumers from its database
(or from a list that the credit grantor supplies to the bureau)
that meet specific credit criteria.
Prescreened lists give credit grantors a greater confidence
that their new customers will pay their bills on time. Prescreened
lists are legal under federal and state laws as long as all consumers
who meet the predefined credit criteria receive the benefit of an
offer of credit.
Protecting Consumer Privacy
When ordering a mailing list, marketers only want to know whether
you fit a specific customer profile. They want to do business with
you, not spy on you.
Our lawn mower company, for example, won't waste your
time--or its money--contacting you if it knows you live in an
apartment. But if you own your own home, you may very well be interested
in its 25-percent-off end-of-summer sale.
Hands-Off Procedures
The entire process of ordering lists, generating mailing labels,
and sending offers to consumers is automated by the use of computers.
Large numbers of names--from a few thousand to many million--are
processed at one time.
Marketers don't review individual records. In fact,
marketers rarely even obtain custody of consumer names. Third-party
companies generally print mailing labels, attach the labels to the
advertising mail, and take the mail to the post office for delivery
to your home.
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